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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michaela Robinson

October 3, 2024

1  out of  5
rating by Michaela Robinson
"worst state farm office i’ve ever had, horrible communication"
We responded:
"We apologize for any miscommunication. It is certainly not our standard of care. We wish you the best."
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Car Biz

July 15, 2024

5  out of  5
rating by Car Biz
"We are very impressed with Mr. Orr and his staff. I live out of state however, I take care of my niece and her family and this has been a pleasure for me to handle business with them. Very prompt and professional and also, very kind. Thank you, V. Harris"
We responded:
"Thanks for the Five Stars. Please let us know if you need any assistance in the future."
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John Culpepper

May 20, 2024

5  out of  5
rating by John Culpepper
"Matt Orr State Farm office in LaGrange are excellent. Sharon reconciled my insurance issue within 20 minutes. Wow. What a team."
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Faith Bailey

October 31, 2023

5  out of  5
rating by Faith Bailey
"We have been with Matt Orr for over 20 years. He was amazing when my parents house burned in 2000. Sharon is amazing and always willing to help. I love how they are a phone call away or if you want to stop by the office you can. Best insurance agency! You won’t be disappointed!"
We responded:
"Thanks for the review. We appreciate the kind words and yes we are just a phone call away."
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Steve Shirley

October 3, 2023

5  out of  5
rating by Steve Shirley
"Great place, great history, wonderful experience."
We responded:
"Thanks for the kind words."
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Tonya Bridges

January 26, 2023

5  out of  5
rating by Tonya Bridges
"I have been a customer with Matt Orr State Farm since 2006. I absolutely love the Personal and Professional customer service Matt provides. We receive holiday cards throughout the year, calendars and birthday greetings as well. They also provide notary services. My first claim was for water damage to my home on Christmas Eve. Matt himself answered the phone right away and told me not to touch anything, he would handle it. This was a blessing to me as I was new to the area and did not know where to begin!!! Matt contacted ServePro and had them there right away to begin cleanup and drying up floors and access the damage. Needless to say I was amazed at the service we received. We have had other claims and the cooperation from State Farm overall has been outstanding. All of our vehicles, property and a life insurance policy are insured via State Farm. Therefore, we have a well rounded experience with their services. Thus far my family and I are very pleased with Matt Orr's State Farm Insurance Office. State Farm overall has been outstanding in meeting our insurance needs. I love Matt, Sharon, and everyone in the office!! KUDOS!! 👏🏾 💐 💖 Tonya Bridges Very Satisfied Customers"
We responded:
"Thanks Tonya. We appreciate the kind words."
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JD Darling

August 18, 2022

5  out of  5
rating by JD Darling
"Fast, courteous, professional"
We responded:
"Thanks for the Five Star Review."
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Hazel Hampton

July 22, 2022

5  out of  5
rating by Hazel Hampton
"I was there to pay my husband payment.."
We responded:
"Thanks for the 5 star review."
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Cindy Bucheger

July 21, 2022

1  out of  5
rating by Cindy Bucheger
"I'm a little frustrated!! I hate insurance companies!! Have had insurance with these guys for over 20 years!! NEVER EVER filed a claim, home nor vehicle!! The one time I need to use them, they tell me I have a 3500.00 deductible!! The cost to take care of the project was only 1500!!! RIP OFF!! it should be against the law how these freaking companies take money every month, and you never get to use until one day but you got to come up, with an Astronomical amount of money for a freaking deductible!!😡😡"
We responded:
"We are sorry to hear that your claim experience was not what you expected. We try to be a good value for the premium you pay, Deductible's are the bad part, however please know that we are willing to review the deductibles versus the premium paid. Again, we are sorry for the less than positive experience that you had in the claims process,"
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Jamie Murphy

May 18, 2022

5  out of  5
rating by Jamie Murphy
"Very helpful thank you very much"
We responded:
"Thanks for the kind review Jamie. Enjoy your DAY!"
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Terrance Turner

February 16, 2022

5  out of  5
rating by Terrance Turner
"Willing to work with you and very patient and friendly staff"
We responded:
"Thanks for the kind review. We always strive to offer the best value and coverage that you need."
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Sharon Tschudy

August 21, 2021

5  out of  5
rating by Sharon Tschudy
"It was great they listen and very good answer my questions"
We responded:
"Thanks for the kind comments. We appreciate that you took the time to provide us the information."
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Angela Smith

August 19, 2021

5  out of  5
rating by Angela Smith
"I have been so impressed with Matt Orr’s State Farm office! Megan St.Clair is beyond helpful and truly wants to make sure you are a happy customer. She helped us through some improvements we had to have on our house and kept me posted of the updates. I know I drover her crazy asking every day if she had heard anything. She never once got rattled and made sure I always knew what was going on. She is my go to person with any questions on our home and car insurance. I highly recommend this State Farm office and especially Megan!"
We responded:
"Thanks Mrs. Smith for the kind words. We certainly appreciate your business and the efforts Megan made in keeping you up to date. Enjoy your day!"
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Michael Aldredge

July 3, 2021

5  out of  5
rating by Michael Aldredge
"Good online service. Fair prices."
We responded:
"Thank you for the 5 star review, Michael! We strive to provide you with the insurance you need and the value you deserve! We appreciate you taking the time to leave us your feedback!"
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Morgan /DSG

April 20, 2021

5  out of  5
rating by Morgan /DSG
"Go see Megan! She is the best!"
We responded:
"Thanks for your review!"
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Adrian Davis

April 20, 2021

5  out of  5
rating by Adrian Davis
"Finding the right insurance can sometimes be stressful . Megan St.Clair helped me through this process . She was so kind and answered all my questions. I would recommend this company to anyone! Thanks Megan"
We responded:
"Thanks for the kind words Adrian. Enjoy your day!"
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Jolanda Curry

March 22, 2021

4  out of  5
rating by Jolanda Curry
"I love the ladies. They are very nice and took care of all my needs."
We responded:
"Thank you. We appreciate the review. As always, we strive to get better each and every day."
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Ginger Corless

March 1, 2021

5  out of  5
rating by Ginger Corless
"Megan St. Claire made shopping for home insurance easy. She was extremely responsive and made what sometimes can be a stressful process a great experience. Thank you Megan!"
We responded:
"Thank your for the review. We are appreciative of the comments!"
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Richard Lawhorn

November 2, 2020

5  out of  5
rating by Richard Lawhorn
"Verry helpful and very nice thank you"
We responded:
"Thank you for taking the time to share your experience with our agency, Richard. We appreciate the 5 star review! If we can assist you with any of your insurance questions or needs do not hesitate to call!"
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Melissa Walls

August 17, 2020

5  out of  5
rating by Melissa Walls
"Megan Sinclair was very friendly and professional while helping me find the best deal ! I would highly recommend this company to anyone looking for quality affordable insurance !"
We responded:
"Thanks for the recommendation Melissa!"
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Tara Emory

May 14, 2020

5  out of  5
rating by Tara Emory
"Megan E St.Clair was very professional and answered all of questions. She knows her job and does it well. I would recommend Matt Orr to anybody."
We responded:
"Thanks Tara. Be Well and Stay Safe!"
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Sandy Lynne Bickford

March 7, 2020

5  out of  5
rating by Sandy Lynne Bickford
"Nice people!"
We responded:
"Thanks for the kind words and review!"
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Andrew Stargell

February 14, 2020

4  out of  5
rating by Andrew Stargell
"A man named Tyler told me about State Farm. I met Mr. Orr after the fact. My first in counter at his office was Ms. Jessica, who 's professional character and knowledge of her work sold me on buying insurance there. Thanks Ms. Jessica"
We responded:
"Thanks for the kind words"
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William Britt jr

January 25, 2020

5  out of  5
rating by William Britt jr
"Matt Orr state farm age is the best, I was with him for a great number of years while in Georgia, after I moved away I had to change insurance, due to the price was way too much for my retirement check. But if and when I get back to Georgia I will be looking him up."
We responded:
"Thanks Mr. Britt. Hope all is well!"
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Mary Chandler

January 16, 2020

5  out of  5
rating by Mary Chandler
"Very friendly. Unfortunately their rates were not the best."
We responded:
"We appreciate the review. Rates are a part of the equation and we appreciate the opportunity. Thanks again. Matt Orr"